Privacy Policy

Last updated: 30 July 2024

1. Introduction

Welcome to Greensteel Australia!

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://h2greensteel.earth (Site).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

  • create and manage your account;
  • process your transactions and send you related information, including purchase confirmations and invoices;
  • email you regarding your account or order;
  • fulfil and manage purchases, orders, payments, and other transactions related to the Site;
  • increase the efficiency and operation of the Site;
  • monitor and analyse usage and trends to improve your experience with the Site;
  • notify you of updates to the Site; and
  • perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of eighteen (18) years old. If we are instructed that we have collected information from a child under the age of eighteen(18) years old without obtaining any relevant parent/guardian consent, we will delete that information.

7. Options Regarding Your Information

You may be required to open an account to access further information. This may include customer portals, documentation, and other resources.

Account Information: You may at any time review or change the information in your account or terminate your account by:

  • logging into your account settings and updating your account; or
  • contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • noting your preferences at the time you register your account with the Site;
  • logging into your account settings and updating your preferences; and
  • contacting us using the contact information provided below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us by email or telephone at
Greensteel Australia

info@greensteel.earth | 1800 328 000